Shipping
 

AUSTRALIA
$10 FLAT RATE
5 - 10 Business Days

All items are sent via standard Australia Post with tracking. If you would like another service (e.g express, signature on delivery, insurance or pick up from studio) please contact us via email.

INTERNATIONAL
$35 FLAT RATE
14 - 21 Business Days

Delivery times vary depending on the country and Customs issues and are therefore only indicative. You may also be responsible for import duties and taxes on your international order. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local Customs office for additional information.

GIFTS
If you would like your order gift wrapped please contact us via email.
 

 

RETURNS
 

All orders are packed carefully and thoroughly with recyclable materials. We give complete attention to prevent breakages during transit, however if your order should arrive damaged please contact us immediately via email with images of your item and the condition of the box if applicable.

Due to the nature of the work slight variances in size and finish may occur. We do our best to highlight these details accurately, however if you believe you received an item with a defect or fault please contact us via email.

We do not offer returns on change of mind or misuse of the work. Please contact us via email if you have any concerns.
 

 

CARE
 

All items are handmade and therefore should be treated as such. Unless indicated otherwise, all our production items are made with stoneware clay. We suggest hand washing with warm soapy water, however all items are dishwasher safe if necessary. Over time and use most ceramics will develop patina. This may include darkness within the glaze or a desaturation in colour. This is a natural process and it is the responsibility of the buyer to be aware of this prior to their purchase.